Contact
No bots. No queues. Most messages come back the same day. The slowest we run is one business day.
By topic
Routing your email to the right team gets you a faster, more useful response. If in doubt, the general inbox is fine.
The fastest path for anything order-related. Subscription changes, missed shipments, refunds under the 60-day promise, dose questions.
Certificate of Analysis, ingredient sourcing, clinical citations, sample requests, conversation with our advisory board.
Interview requests with Maggie, press release archive, brand-asset requests, partnership inquiries (creator, wellness, retail).
Clinic, pharmacy, and specialty-retailer enquiries. Minimum order quantities, terms, and account opening.
Business-day response, average. Real people on real laptops in Doylestown, Pennsylvania and Manchester, UK. Email arrives in your inbox with a name attached. We don't use auto-responders that promise “within 48 hours” and then ghost you.
If it's urgent
Repose is a supplement company. We can't help with active mental-health emergencies, but we can point you to people who can.
US: Call or text 988 (Suicide & Crisis Lifeline) any time.
UK: Call 116 123 (Samaritans) any time.
OCD-specific support: The International OCD Foundation runs a directory of evidence-based OCD specialists at iocdf.org.
Postpartum panic or anxiety: Postpartum Support International at postpartum.net.
Write to us. We read it.