Shipping & returns

Free shipping. 60-day promise.

Free US shipping over $80. UK standard from £4.99. 60 days to try it. If it doesn't help, your money comes back — keep the empty pouches.

Shipping

Where we ship, how fast, and what it costs.

Region Method Speed Cost
United States USPS Priority 2–5 business days $6.99 · free over $80
United Kingdom Royal Mail Tracked 48 2–3 working days £4.99 · free over £70
United Kingdom Royal Mail Tracked 24 1–2 working days £7.99
Ireland / EU DPD Tracked 3–6 working days From €9.99

Orders placed before 2pm UK / 11am ET ship the same business day. Weekends and holidays ship the next business day. You'll get a tracking link the moment the carrier scans the parcel.

Subscriptions

Pause, skip, or cancel anytime.

How it works

Pick a cadence (30, 45, or 60 days) at checkout. The next order ships automatically. Change cadence, pause, skip, or cancel from your account — no email needed.

What you save

10% off every recurring order plus free shipping in your home market. Free swaps between Ease and Still. First subscription order is covered by the 60-day promise.

Returns

The 60-day promise.

Take Repose for up to 60 days. If it hasn't helped, email orders@getrepose.com with your order number. We refund the order within 5 business days. Original shipping is included. You do not need to send anything back — the empty pouches stay with you.

For damaged or incorrect items, write us within 14 days of delivery with a photo. We'll either ship a replacement or refund — your call.

For full details, read the 60-day promise page.

Customs & duties

What to expect at the border.

US and UK orders never carry import duty — we fulfil from both sides of the Atlantic. EU orders may carry VAT and a small handling fee from the carrier on delivery; this is set by your local customs authority and is outside our control. Tracking links show duty status as soon as the parcel clears.

Questions? Ask us.

Maggie answers the email. Most replies within 24 hours on weekdays.

Email the team